West Coast Homecare - Port Lincoln, South Australia

21 Washington Street

PO Box 881, Port Lincoln

South Australia, 5606

T. 08 8682 2177

F. 08 8682 6656

West Coast HOMECARE, in 2007 and 2010, achieved national QIC (Quality Improvement Council) Accreditation using the Australian Health and Community Service Standards and is committed to continuous quality improvement.
West Coast HOMECARE is an externally validated organisation at the Certificate Level of the Service Excellence Framework. Department for Families & Communities through West Coast HOMECARE is recognised by the Department for Families & Communities for its efforts in building better governance for its organisation through improved customer focussed services and accountable systems and processes.
West Coast HOMECARE is also an Accredited organisation through the Home and Community Care (HACC) Program's National Service Standards.
	QIC Accreditation Report - 2010
	HACC Appraisal Report - 2010
	Service Excellence Program 2010

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:: Employment Opportunities ::

West Coast Homecare welcome enquiries from people who are interested in providing care to the elderly in the Pt Lincoln, Tumby Bay and Lower Eyre Peninsula District.

West Coast Homecare uses the model of Contracting for Services.

For further information contact the office and speak to our friendly staff.

:: Governance ::


	Strategic Plan 2010 - 2015
	Organisation Chart 2010 - 2011
	Annual_Report2009-10

:: Staff ::

Cheryll Williams was appointed the position of Executive Officer/Manager for West Coast Homecare in May 2009. Cheryll comes to the organisation with valuable knowledge and experience from the Office of the Ageing (OFTA). Lee-Ann Reid has joined the team in an administration role and Karen Carlson has moved into a Finance Officer role, Helen Dalby and Kay Pearce continue in their roles as Care Managers to provide effective co-ordination and delivery of case management, developing strong Service Provider/Stakeholder relationships and ensuring continual improvement by regular reviews.

:: Complaints ::

'Why complain? Most people don't complain, but complaints are feedback about services. Complaints provide an opportunity to make services safer and better for everyone" - This is the opening statement in the pamphlet provided to consumers by the recently formed hcscc (health & community services complaints commissioner) and which we endorse.

Further information is available through our office or you may obtain information from the hcscc office at Ph:1800 232 007 or www.hcscc.sa.gov.au

:: Senior awards archive::

Over the years we have given out Seniors awards for 'Senior of the Month', as a way of recognising the contributions that seniors make to the life of our community. People 60 years plus are able to be nominated for these awards. Application forms are available from our office. Keep a look out in the Port Lincoln Times for the 'Senior of the month'.

Click here to view the archive>

21 Washington Street

PO Box 881, Port Lincoln

South Australia, 5606

T. 08 8682 2177

F. 08 8682 6656

info@westcoasthomecare.com