About Us

West Coast Homecare

West Coast Homecare is a provider of in-home aged care and disability support services to Eyre Peninsula.

Let's Make it Happen
Let's Make it Happen
An image of a tennis ball that is stylized with a blue color and a black background.
Three people, two women and one man, are smiling and standing behind a reception desk in an office. There are computer workstations, photo prints, and office supplies visible in the background.
A red and black artistic rendering of a question mark.

An elderly man smiling while sitting on a yellow mobility scooter, parked outside a store. The scooter is equipped with a large front basket, and there is a dog sitting in a basket attached to the scooter. The man is wearing a black cap, glasses, a gray jacket, and khaki pants. Behind him is a large blue informational board with maps and advertisements.

West Coast Homecare has been facilitating care in the community for more than 30 years. Our people live local, work local, know local.

Through our network of trusted home care professionals, we offer a range of services, supporting you to continue the lifestyle you enjoy in your own home and community on Eyre.

Adaptability is in our nature, so we can support you more often, or step back when you’ve got it covered. This is your life, we’re just here to support you to live it how you want to.

We are your neighbours, and we love the west coast community as much as you do. We are your local professional support provider, familiar with your community and the necessities that make our customers and staff happy.

An elderly woman with white hair and sunglasses walking with a rolling walker, accompanied by a young woman in a uniform outside Store Rockmans. They are smiling and engaged in conversation. The store window displays clothes and signs for sales.

Our Mission:

To enrich the health and well-being of people, by providing personalised in-home care and support services

Our Vision:

To grow alongside our community, and partner with people to access the right care at the right time.

Our Values:

  • We are leaders in care. We listen and learn, seeking continuous feedback from our customers, contractors and networks to deliver high quality services that meet the needs of local people.

  • Our people live local, work local, know local. We connect people with the best local service choices, enabling them to continue the lifestyle they enjoy.

  • We prioritise people above all else. Whether it is our staff, our customers, or our community, we are here to listen and respond to human needs and create long-lasting networks of connection.

  • We maintain current industry knowledge to be at the forefront in delivering safe inclusive quality care and services

  • We believe everyone is deserving of a happy and healthy life, and we appreciate the diversity within our community. We strive to deliver fair and equitable support for all, by supporting people to maintain control and influence over their life.

See our Annual Reports
See our Annual Reports

Customer Service Excellence Charter

Our customer’s experience is at the heart of our business

Our Charter:

At West Coast Homecare, we strive to go above and beyond to create customised care for our clients. Using our local knowledge, we partner with you on your journey.

Our Services:

In-home aged care and disability support service for adults on the Eyre Peninsula.

Our Customer Service Principles:

Strive for Excellence

  • We will partner with you to plan and review your needs, goals and preferences

  • We will deliver quality services that are safe and right for you

  • We will provide information that is current, accurate and timely

Client Dignity & Choice

  • We will support you to live your best life in your community

  • We will care for you, promoting purpose & independence

  • We will respect your privacy

  • We celebrate diversity, helping you to maintain your cultural identity

Quality Service

  • We engage and seek feedback for improved quality care

  • We invest in professional development for a skilled workforce

  • Regular audits ensure our compliance to national standards

Two women, one elderly and one middle-aged, share a happy moment inside a greenhouse or plant shop. The elderly woman holds a small gardening tool and a pot with flowers, while the middle-aged woman, wearing glasses and a black and red uniform, holds a potted plant with colorful flowers. They are smiling at each other, surrounded by various gardening supplies and plants.
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Let's make it happen

Download our About Us brochure as a PDF document

Contact Us
Contact Us